> For the complete documentation index, see [llms.txt](https://knowledge.themeware.design/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.themeware.design/knowledge-base/common-issues/storefront/shipping-costs-pop-up-is-displayed-without-content.md).

# Shipping costs pop-up is displayed without content

## Description

The pop-up or modal for "Shipping Costs" (e.g. on the product page) opens but remains empty.

## Cause

This is not a theme "problem" or "bug" but a missing or incomplete Shopware configuration.

## Solution

More information and instructions on how to solve this "issue" can be found in the following article [Pop-up (e.g. privacy) is displayed without content](/knowledge-base/common-issues/storefront/pop-up-is-displayed-without-content.md).

#### Issue not solved?

If you could not solve the problem, simply start the ThemeWare® Debugging. You can open a support ticket in case you are not able to solve the problem yourself:

{% embed url="<https://debugging.themeware.design/en>" %}