What does "With new Shopware version" mean?

What does "With new Shopware version" mean for an extension during the Shopware update?

An extension that is displayed as "With new Shopware version" during a Shopware update is available in a compatible version that can only be used after the Shopware update.

The corresponding extension should therefore be deactivated before the Shopware update and updated after the update.

Only activate the extension once you have updated it to a compatible version!

Note: In extremely rare cases, an extension may not be compatible with both an "old" and a new Shopware version. In this case, there are then two different versions of this extension. One for the "old" and one for the new Shopware version.

Attention: Do not activate an incompatible version of an extension in your Shopware shop!

In this scenario, the old ThemeWare® version is not compatible with the new Shopware version and the new ThemeWare® version is not compatible with the old Shopware version.

Please note the following:

• Deactivate ThemeWare® before the Shopware update

  • Tip: To do so, assign the default Shopware theme to your Sales Channel.

• New ThemeWare® version:

  • only activate in the new Shopware version

  • do not activate in the old Shopware version

• Old ThemeWare® version:

  • only in the old Shopware version

  • do not activate in the new Shopware version

You can find step-by-step instructions in our update guide:

Shopware Updates and ThemeWare®

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Troubleshooting

However, if you have accidentally activated an incompatible extension in your shop and no longer have access to the administration, hopefully you have followed the hints regarding the creation of a backup and can restore it.

If this is not possible, deactivate the corresponding extension via the database. The administration should then work again.

Deactivating ThemeWare® via the database

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You can find more information on the topic of "Shopware compatibility" in the following article:

Shopware Compatibility