# Can I extend the trial month?

Since the licensing is determined and managed by Shopware, we unfortunately have no influence on this. In exceptional cases, Shopware will extend the trial month if you ask them to do so and can reasonably explain why.

You can find more information about "Shopware support" in the Shopware documentation:

{% embed url="<https://docs.shopware.com/en/account-en/merchant-area/support>" %}
Shopware dokumentation: Support
{% endembed %}


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