Pop-up (e.g. privacy) is displayed without content


One or more pop-ups or modals remain empty and do not display any content. This can affect, for example, the "Privacy" and/or "Terms and Conditions" modal from the footer and/or the "Shipping Costs" modal on the product page.


This is not a theme "problem" or "bug" but a missing or incomplete Shopware configuration.

In order for shop pages to be displayed in modals (pop-ups), they must be created as Shopping Experience layouts and assigned in the Shopware settings.


Note: You can find more information in the article Shop pages.

Issue not solved?

If you could not solve the problem, simply start the ThemeWare® Debugging. You can open a support ticket in case you are not able to solve the problem yourself:

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