# Pop-up (e.g. privacy) is displayed without content

## Description

One or more pop-ups or modals remain empty and do not display any content. This can affect, for example, the "Privacy" and/or "Terms and Conditions" modal from the footer and/or the "Shipping Costs" modal on the product page.

## Cause

This is not a theme "problem" or "bug" but a missing or incomplete Shopware configuration.

In order for shop pages to be displayed in modals (pop-ups), they must be created as Shopping Experience layouts and assigned in the Shopware settings.

## Solution

1. Create the corresponding shop page as a Shopping Experience layout ("Contents" => "Shopping Experience" => "Shop pages")\
   ![](/files/UdUilfHUieVdY7Gh30M7)
2. Assign this shop page layout via the Shopware settings to your storefront ![](/files/kmPOagEbyoEcaYYuBi00) zu ("Settings" => "Shop" => "Basic information" => "Shop pages")\
   ![](/files/TqVzPQiWNTnGejmtMnZg)

{% hint style="info" %}
**Note**: You can find more information in the article [Shop pages](/knowledge-base/tutorials/shop-pages.md).
{% endhint %}

#### Issue not solved?

If you could not solve the problem, simply start the ThemeWare® Debugging. You can open a support ticket in case you are not able to solve the problem yourself:

{% embed url="<https://debugging.themeware.design/en>" %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://knowledge.themeware.design/knowledge-base/common-issues/storefront/pop-up-is-displayed-without-content.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.