> For the complete documentation index, see [llms.txt](https://knowledge.themeware.design/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.themeware.design/knowledge-base/tutorials/solving-errors/performing-a-themeware-r-soft-reset.md).

# Performing a ThemeWare® Soft Reset

In rare cases, issues arise because files from Extensions (Plugins, Apps or Themes) have not been completely transferred to the Storefront. In the case of ThemeWare® this can be solved with a "Soft Reset".

#### Performing a ThemeWare® Soft Reset:

1. **Assign the Shopware default theme to your sales channel:**
   1. Navigate via the main navigation to your **sales channel** ("Sales Channels" => "..." => Tab "Theme")
   2. Please assign the **Shopware default theme** to the appropriate sales channel\
      ![](/files/CYTr54mZt0OTRPPNz8wP)
2. **Deactivate (do not uninstall!) ThemeWare®:**
   1. Switch via the main navigation to the "**Extension Management**" ("Extensions" => "My Extensions")
   2. Switch to the tab "**Themes**"
   3. Deactivate ThemeWare® via the ![](/files/h5JAVuLAvO0YPV6HWbCt) **switch button** on the left of the ThemeWare® logo
3. **Activate ThemeWare® again:**
   1. Activate ThemeWare® via the ![](/files/YRxaKKn81jAP0s5mdCPn) **switch button** on the left of the ThemeWare® logo
4. **Assign ThemeWare® to your sales channel again:**
   1. Switch via the main navigation to the sales channel of your Storefront ![](/files/kmPOagEbyoEcaYYuBi00) in the section "**Sales Channels**"
   2. Switch to tab "**Theme**"
   3. Now click in the section "Theme assignment" on the button "**Change theme**"
   4. Select your ThemeWare® theme in the "Select theme" pop-up and click on the "**Change theme**" button
   5. Click on "**Save**" at the top so that the theme will be assigned and compiled
5. **Clearing the Shopware cache:**
   1. Navigate via the main navigation to the section **"Cache & Indexes"** ("Settings" => "System")
   2. Click **"Clear caches "**
6. **Reloading the website and the browser cache:**
   * After that, reload the page on which the problem occurred in your web browser with a **cache refresh**:
     * Windows: **Ctrl + F5**
     * Mac: **Command (⌘) + Shift (⇧) + R** or **Command (⌘) + Option/Alt (⌥) + R**