Narrowing down errors
Last updated
Last updated
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Before reporting a problem, you can easily check yourself whether a customization, a specific extension (plugin or app) or the theme is responsible for the problem.
To check whether the error or problem is actually caused by the theme, please have a look at the following article:
To check whether the error or problem is caused by a customization, please have a look at the following article:
To check whether the error or problem is caused by a specific extension (plugin or app), please have a look at the following article:
Note: The article is part of our guided troubleshooting assistant and explains a specific step in this process.
To make sure to follow the steps in the right order, please use the troubleshooting assistant.