Before reporting an issue, you can easily check yourself whether your theme might be responsible for the problem.
Assigning Shopware Standard Theme
Assign the "Shopware default theme" once to your storefront . Does the problem also exists in the default theme, it is 99.9% likely that ThemeWare® is not responsible for the trouble.
Note: The article is part of our guided troubleshooting assistant and explains a specific step in this process.
In order to perform the corresponding steps in the correct order, please use the troubleshooting assistant.