# How to delete licences correctly?

Unlicensed plugins must be completely deleted and may not appear in the plugin manager of your shop!

To physically delete an extension completely, the extension must be deleted from the Extension-Manager. It is not enough that it is only deactivated/uninstall, as the extension can then be reactivated/reinstalled at any time. This is also important for remedying licence violations.

You can find out how to delete an extension in the following article:

{% content-ref url="../shopware/configuration/extensions/remove-extensions" %}
[remove-extensions](https://knowledge.themeware.design/knowledge-base/shopware/configuration/extensions/remove-extensions)
{% endcontent-ref %}

{% hint style="info" %}
Also make sure to cancel your licence in your Shopware account:

[how-do-i-cancel-a-extension-rent](https://knowledge.themeware.design/knowledge-base/frequent-questions/how-do-i-cancel-a-extension-rent "mention")
{% endhint %}

{% hint style="warning" %}
**Note**: If you have any questions or problems regarding bookings/licenses/subscriptions, please contact Shopware directly, as we as the manufacturer cannot influence this. > [Shopware Support](https://docs.shopware.com/en/account-en/merchant-area/support)
{% endhint %}

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You can find more information on the topic of "licences" in the Shopware documentation:

{% embed url="<https://docs.shopware.com/en/shopware-6-en/tutorials-and-faq/extension-licenses-questions-and-answers>" %}
Shopware Extensions: Licences and Subscriptions - FAQ
{% endembed %}

You can find additional information in the following article in the Shopware documentation:

{% embed url="<https://docs.shopware.com/en/account-en/merchant-area/shops>" %}
Plans and Licences
{% endembed %}