Performing a ThemeWare® Soft Reset
In rare cases, issues arise because files from Extensions (Plugins, Apps or Themes) have not been completely transferred to the Storefront. In the case of ThemeWare® this can be solved with a "Soft Reset".
Performing a ThemeWare® Soft Reset:
Assign the Shopware default theme to your sales channel:
Navigate via the main navigation to your sales channel ("Sales Channels" => "..." => Tab "Theme")
Deactivate (do not uninstall!) ThemeWare®:
Switch via the main navigation to the "Extension Management" ("Extensions" => "My Extensions")
Switch to the tab "Themes"
Activate ThemeWare® again:
Assign ThemeWare® to your sales channel again:
Switch to tab "Theme"
Now click in the section "Theme assignment" on the button "Change theme"
Select your ThemeWare® theme in the "Select theme" pop-up and click on the "Change theme" button
Click on "Save" at the top so that the theme will be assigned and compiled
Clearing the Shopware cache:
Navigate via the main navigation to the section "Cache & Indexes" ("Settings" => "System")
Click "Clear caches "
Reloading the website and the browser cache:
After that, reload the page on which the problem occurred in your web browser with a cache refresh:
Windows: CTRL + F5
Mac: Command + Shift + R
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