The browser cache is a memory of a web browser, in which already retrieved resources are stored on the computer as a copy.

In case a resource is needed again, it can be retrieved from the browser cache faster than having to download it again.

When making changes in the storefront, therefore, it may be useful to clear the browser cache in addition to the Shopware cache.

It is not necessary to clear the entire browser cache, it should be enough to refresh your shop in the browser cache.

Clearing the browser cache

Clearing the cache may differ depending on the browser. The following options are the most common:

• Windows: CTRL + Shift + Entf

• Mac: Command + Alt + E

Clearing the cache while reloading the website may differ depending on the browser. The following options are the most common:

• Windows: Ctrl + F5

• Mac: Command (⌘) + Shift (⇧) + R or Command (⌘) + Option/Alt (⌥) + R

Most of the problems in the storefront are the result of an outdated cache. An incorrectly compiled theme can as well lead to representation errors. In order to avoid or fix problems, you should compile the corresponding theme once after theme updates.

Compiling the theme

1. Open the administration of your shop

2. Switch via the main navigation to the "Theme Management" ("Content" => "Themes")

   • Note: In the Shopware Cloud, you will find the section "Themes" directly in the main navigation.

3. Save the theme once unchanged

4. The theme is now being compiled and transferred to the storefront

Most of the representation errors in the storefront result from an outdated cache.

In order to avoid or fix problems, you should clear the cache after each change that affects the storefront and warm it up when necessary.

Clearing the cache

1. Open your shop administration

2. Navigate to the section "Settings" => "System" => "Cache & Indexes".

3. Click "Clear caches"

4. The Shopware cache is being cleared now

1. Open your shop administration

2. Navigate to the section "Settings" => "System" => "Cache & Indexes".

3. Click "Clear and warm up caches"

4. The Shopware cache is now being cleared and warmed up

In order to avoid or solve problems, you should refresh the storefront after each change to the storefront or a theme update.

There are two ways to update the storefront:

1. Refreshing the storefront

2. Refreshing the storefront after updates

Refreshing the storefront

In regular usage, you can refresh the storefront in 3 simple steps:

1. Open the administration of your shop

2. Compiling the theme:

   1. Switch to the "Theme Management" via the main navigation ("Content" => "Themes")

      • Note: In the Shopware Cloud, you will find the section "Themes" directly in the main navigation.

3. Clearing the Shopware cache:

   1. Navigate via the main navigation to the section "Cache & Indexes" ("Settings" => "System")

   2. Click "Clear caches "

4. Reloading the website and the browser cache:

   • After that, reload the page on which the problem occurred in your web browser with a cache refresh:

     • Windows: Ctrl + F5

The storefront has been refreshed now.

After updates, we recommend that you assign the default theme and then reassign your ThemeWare® theme:

1. Open the administration of your shop

2. Assign the Shopware default theme:

   1. Navigate via the main navigation to your sales channel ("Sales Channels" => Your Sales Channel => Tab "Theme")

   2. Please assign the Shopware default theme

The storefront has been refreshed now.