Performing a ThemeWare® Soft Reset

In rare cases, issues arise because files from Extensions (Plugins, Apps or Themes) have not been completely transferred to the Storefront. In the case of ThemeWare® this can be solved with a "Soft Reset".

Performing a ThemeWare® Soft Reset:

1. Assign the Shopware default theme to your sales channel:

   1. Navigate via the main navigation to your sales channel ("Sales Channels" => "..." => Tab "Theme")

   2. Please assign the Shopware default theme to the appropriate sales channel

2. Deactivate (do not uninstall!) ThemeWare®:

   1. Switch via the main navigation to the "Extension Management" ("Extensions" => "My Extensions")

   2. Switch to the tab "Themes"
3. Activate ThemeWare® again:

   1. Activate ThemeWare® via the switch button on the left of the ThemeWare® logo

4. Assign ThemeWare® to your sales channel again:

   1. Switch via the main navigation to the sales channel of your Storefront in the section "Sales Channels"

   2. Switch to tab "Theme"
5. Clearing the Shopware cache:

   1. Navigate via the main navigation to the section "Cache & Indexes" ("Settings" => "System")

   2. Click "Clear caches "

6. Reloading the website and the browser cache:

   • After that, reload the page on which the problem occurred in your web browser with a cache refresh:

     • Windows: Ctrl + F5